TRAINING WORKBOOK
Biz Ownership Guide
Biz Marketing Guide
Leadership Guide

VENDOR PRESENTATIONS
OneStar (266 KB)
CognigenMail (289 KB)
Int'l Telcom (189 KB)
Talk America (800 KB)
VoiceCom (4.5 MB)
CogniBox (4.5 MB)
Future Vendor (soon)
AccuLinQ (4.1 MB)
Sessions.edu (1.75 MB)
CuttingEdgeMedia (soon)
PowerNetGlobal (soon)

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Basic Training
To be a successful Cognigen agent, you do NOT have to be an expert engineer. However, knowing the basics are key to helping you help your customers. In sales, good communication skills and a general knowledge of what your are talking about are required to close sales and follow up with customers. So take good notes and enjoy!
Viva México!
by Patrick Oborn, CTO - eMaxDirect, LLC

Finding long distance rates to Mexico isn't as easy as you think. The country is divided up into 8 'bands' and the rates to each region vary - making it impossible for you to offer a blanket solution to your customers. Find out which cities are in which bands here.

Telecommunications 101
by Patrick Oborn, CTO - eMaxDirect, LLC

Learn the most common errors that occur when you sign someone up for long distance service, and more importantly, how to deal with the problems. You'll find that YOU can fix 95% of all problems before the customer is even aware there is a problem!

T1 Voice and High Speed Internet Basics
by Patrick Oborn, CTO - eMaxDirect, LLC

Did you know that Cognigen's vendors offer products that allow you to sell competitively priced products to large clients who bill from $1,000 to $100,000 per month!? For a complete guide, please download and print out the official Cognigen Broadband / T1 Sales Guide

The Best Rate Calculator
by Gene Culver

Learn how to use your own Best Rate Calculator to save your customers money and identify the best service for them. Looking to put the calculator on your web site? Click here to find out how!

The Secret
by Kevin Anderson, Founder - Cognigen Networks, Inc.

Learn from the founder of Cognigen, Kevin Anderson, the essense of the business that we are in. Many people get side-tracked with all of the many options available to them as Cognigen agents, but sales need to be your main objective in order to grow your residual check over time.

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