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Momentum Builds for CLECs
Tuesday April 28, 2009,
04:18 am ET
SALT LAKE CITY, Utah, Apr. 28 /Patrick Oborn/ --
The way business connect to the digital universe is changing. More and more enterprises are
discovering the new broadband options made available to them through a series of cost cutting
measures by telecommunication providers. With the recent rush to consolidate, more and more
features are being crammed into the current service offerings, which continue to fall in price
bringing products like integrated T1 service into the price range of the vast majority of
small to medium-size businesses.
To see how customers are reacting to this new product, we interviewed a series of
small business owners in Texas who are currently using the service. One such
individual shared with us his enthusiasm for the enhanced capabilities dynamic
service offers. "When I was first contacted about the dynamic integrated T1,
I was deeply skeptical of what I was hearing. Over the course of my brief
dealings with telephone companies, all I got was less service with more cost.
Now I am happy to say that I am getting more for less, which makes for one
very happy customer."
Is the era of the analog trunk, or bundle of 24 DS-0 (64 kbps) channels,
officially over? Possibly, thanks to the two-for-the-price-of-one features
of a dynamic integrated T1, which can function exactly like a pure 1.5 mbps
data T1 when no one is one the phone, and allocate required bandwidth
for voice traffic when a user initiates a phone call. Likewise, as soon
as the client terminates the voice session, the 64 KB is re-assigned back
to the digital universe. This switch-hitting capability provides all
of the feel and function of a data T1 and voice T1, for a fraction of the price.
"Even though we have been witnessing the re-consolidation of AT&T, we will never go
back to the dark ages of telecom where customers were stuck with bad customer service
and high prices" commented Troy Karlson, telecom analyst for e-STAR. "The competitive
local exchange carriers (CLECs), all whom own their own networks and compete directly
with the Bells, have created products such as dynamic T1 service that enables its
customers to connect to the Internet at 1.5 MBPS and have up to 24 regular voice lines,
packed with a feature-rich suite of add-ons, all for under what it costs to have
6 regular phone lines from Qwest/AT&T/Verizon.
Until deregulation allowed smaller, hungrier telecommunications companies the
ability to compete, the United States was stuck with technologies that were quickly
becoming out of date. Now that the Bells actually have to innovate to keep up with
the smaller CLECs, customer everywhere are reaping the benefits.
Hopefully the CLECs can continue to push the boundaries of innovation and economics.
The only thing that can keep them from the promise land is the gatekeeper of competition:
the Federal Communications Commission, and the huge Bells (AT&T and Verizon - that's you)
who make it a point to spend more money lobbying in Washington DC than Exxon Mobile.
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